Your privacy matters to us

Privacy Policy

At Webmatrices LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data.

Last Updated: December 2024

1. Information We Collect

Personal Information

  • Name and email address (when you contact us)
  • Account information (if you create an account)
  • Payment information (processed securely via Stripe)

Technical Information

  • IP address and browser information
  • Usage data and analytics
  • Device information and operating system

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

  • Provide and improve our SaaS tools
  • Process payments and subscriptions
  • Provide customer support

Analytics & Improvement

  • Analyze usage patterns
  • Improve website performance
  • Develop new features

3. Data Protection & Security

We implement comprehensive security measures to protect your data:

  • Encryption: All data is encrypted in transit and at rest using industry-standard protocols
  • Access Control: Strict access controls ensure only authorized personnel can access your data
  • Secure Storage: Data is stored on secure, compliant cloud infrastructure with regular backups

4. Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

Types of Cookies We Use

Essential Cookies

Required for basic website functionality and security, including authentication, security, and user preferences.

Analytics Cookies

Help us understand how visitors interact with our website through Google Analytics, usage statistics, and performance monitoring.

5. Your Rights

You have the following rights regarding your personal data:

Data Rights

  • Access your personal data
  • Request data correction
  • Request data deletion
  • Data portability

Communication Rights

  • Opt-out of marketing emails
  • Manage cookie preferences
  • Withdraw consent
  • File complaints

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Third-Party Services

We may use third-party services that collect, monitor, and analyze data:

  • Google Analytics: For website analytics and performance monitoring
  • Stripe: For secure payment processing
  • Email Services: For communication and support

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.